All pastry orders must be placed through our official website at www.rawpastry.com.hk 所有訂單均須透過官方網站www.rawpastry.com.hk 下單。
Please note that once orders are confirmed, no cancellations or refunds can be arranged. 訂單一經確認，恕將無法更改或取消，並不設退款。
Enjoy free delivery to HK Island, Kowloon, and New Territories (excluding Discovery Bay, remote areas and outlying islands) for orders over HK$1,000. 訂單金額超過港幣1,000元可享免費送貨，送貨服務範圍僅限於香港特別行政區的香港島、九龍及新界(不包括愉景灣、偏遠地區及離島)。
For orders below HK$1,000, we offer pick-up service at major MTR stations or courier service at your own cost (excluding Discovery Bay, remote areas and outlying islands).
In the event of a Black Rain signal or Typhoon no. 8 or above is hoisted, all delivery services will be suspended. Delivery services will resume in two hours after the signals are lowered or cancelled. 當黑色暴雨信號、8號烈風或暴風信號或更高級別懸掛時，所有送貨服務將暫停。待該信號取消後兩小時恢復送貨。
In the event that we have reasonable suspicion that any information provided by you to us is inaccurate, outdated or incomplete etc., we have absolute discretion to cancel your order.
如有合理理由懷疑你所提供的資料屬不準確或不完整，我們有權取消訂單。
In case of any dispute, rAw | Pastry reserves the right to make the final decision. 如有任何爭議，rAw | Pastry保留最終決定權。
We may revise the above terms and conditions at any time without prior notice. 以上條款將會在有需要的時候作出修改，恕不另行通知。
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